Terms & Conditions — InnovAntennas

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INNOVANTENNAS LIMITED

WEBSITE TERMS AND CONDITIONS

Version 1.2 — 28 July 2026

These Terms and Conditions govern your use of the InnovAntennas Limited website (https://www.innovantennas.com) and the purchase of products through it. By accessing and using this website, you agree to be bound by these Terms and Conditions.

This document should be read alongside our:

- Design File Licence Agreement (licence terms for digital design files)

- Privacy Policy

- Cookie Policy

- Returns and Refunds Policy

- Copyright and Intellectual Property Policy

Nothing in these Terms and Conditions affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or under the mandatory consumer protection laws of your country of residence if you are outside the UK.

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### 1. ABOUT US

1.1 InnovAntennas Limited (Company No. 07486266) is a company registered in England and Wales. Our registered office is at Marix House, Lionel Road, Canvey Island, Essex SS8 9DE.

1.2 We are registered with the UK Information Commissioner's Office (ICO). Our ICO registration number is ZC004730.

1.3 Our VAT registration number is 105 0236 72. All prices displayed on the Website are inclusive of VAT at the standard rate (20%) where applicable.

1.4 You can contact us via our contact page at https://www.innovantennas.com/contact.

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### 2. DEFINITIONS

2.1 In these Terms and Conditions:

- "Website" means https://www.innovantennas.com and all pages, content, and functionality within it.

- "We", "us", or "our" means InnovAntennas Limited.

- "You" or "your" means any person who accesses, browses, registers an account on, or purchases products from our Website.

- "Products" means digital design files and any other products or services made available for purchase on the Website.

- "Design Files" has the meaning given in our Design File Licence Agreement.

- "Account" means a user account registered on our Website.

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### 3. USE OF THIS WEBSITE

3.1 WHO MAY USE THE WEBSITE:

(a) You must be at least 16 years old to use this Website. If you are under 18, you should ask a parent or guardian for permission before registering an account or making a purchase.

(b) You may only use this Website for lawful purposes.

3.2 YOUR ACCOUNT:

(a) To purchase Products, you may need to register an Account. You must provide accurate, current, and complete information during registration.

(b) You are responsible for maintaining the confidentiality and security of your Account login credentials (email and password).

(d) You must notify us immediately via our contact page if you become aware of any unauthorised use of your Account.

(e) We may suspend or terminate your Account at any time if we reasonably believe you have breached these Terms and Conditions, misused the Website, or engaged in any unlawful activity.

3.3 PROHIBITED CONDUCT:

You must not:

(a) use the Website in any way that breaches any applicable local, national, or international law or regulation;

(b) attempt to gain unauthorised access to any part of the Website, any systems, networks, or accounts;

(d) scrape, crawl, spider, or use automated systems (including bots) to extract data from the Website without our express written permission;

(e) copy, reproduce, republish, or distribute any content from the Website (except your own legitimately purchased Design Files used in accordance with their licence) without our written permission;

(f) impersonate any other person or entity, or misrepresent your affiliation with any person or entity;

(g) use the Website to send unsolicited commercial communications (spam);

(h) interfere with or disrupt the operation of the Website, including servers or networks connected to it;

(i) attempt to reverse-engineer, decompile, or disassemble any software, code, or systems used on the Website.

3.4 CONTENT SUBMISSIONS:

If the Website allows you to submit content (such as product reviews, build photos, or comments):

(a) You retain ownership of content you submit, but grant us a non-exclusive, royalty-free licence to display, reproduce, and distribute that content on our Website for the purposes of operating the Website.

(b) You must not submit content that is unlawful, defamatory, abusive, threatening, infringing of third-party rights, or otherwise objectionable.

(d) You warrant that you own or have permission to use any content you submit.

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### 4. ORDERS AND CONTRACT FORMATION

4.1 INVITATION TO TREAT: All Products displayed on the Website constitute an invitation to treat, not a binding offer. Your submission of an order constitutes an offer to purchase.

4.2 ORDER ACCEPTANCE: A contract between you and InnovAntennas Limited is formed only when we accept your order by sending an order confirmation email. Until that point, no contract exists.

4.3 OUR RIGHT TO DECLINE: We reserve the right to decline or cancel an order at any time before acceptance, including where:

(a) the Product is not available or is out of stock;

(b) we have identified an error in the Product description or pricing;

(d) we are unable to process payment.

4.4 ORDER CONFIRMATION: If we accept your order, we will send you an order confirmation email containing the details of your purchase.

4.5 ORDER CANCELLATION BY YOU: If you change your mind before downloading digital Products, see our Returns and Refunds Policy for cancellation rights.

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### 5. PRICING AND PAYMENT

5.1 PRICES: All prices displayed on the Website are in British Pounds Sterling (GBP) unless otherwise stated. Prices are inclusive of VAT at the standard rate (20%) where applicable.

5.2 PRICE CHANGES: Prices are subject to change without notice. The price in effect at the time you place your order is the price that will be charged.

5.3 ERRORS: If an error is made in pricing or product information on the Website, we reserve the right to cancel any order placed at the incorrect price and refund any payment made. We will notify you of the cancellation as soon as reasonably practicable.

5.4 PAYMENT METHODS: We accept payment via credit and debit card (Visa, Mastercard, American Express) and other payment methods available through Stripe, our payment processor. Payment is processed securely by Stripe. We do not store your full card details.

5.5 WHEN PAYMENT IS TAKEN: Payment is taken at the point of order submission.

5.6 CURRENCY: If you are outside the UK, your bank or card provider may apply currency conversion charges and exchange rate variations. We are not responsible for these charges.

5.7 INVOICES: A receipt or invoice is included with your order confirmation email. If you require a VAT invoice, please contact us via our contact page.

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### 6. PRODUCTS

6.1 DIGITAL PRODUCTS (DESIGN FILES): Digital design files are licensed under our Design File Licence Agreement. By purchasing and downloading Design Files, you agree to the terms of that Licence Agreement, which forms part of these Terms and Conditions by reference.

6.2 PHYSICAL ANTENNAS: We do not sell physical antennas directly through this Website. Physical antennas are manufactured by and sold through our authorised partners:

(a) WiMo Antennenbau GmbH — https://www.wimo.com

(b) DX Engineering — https://www.dxengineering.com

All purchases of physical antennas are governed by the respective partner's terms and conditions. See our Returns and Refunds Policy for details.

6.3 PRODUCT DESCRIPTIONS: We make every effort to ensure that Product descriptions and specifications are accurate. However, we do not warrant that Product descriptions or other content on the Website is error-free, complete, or current.

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### 7. AVAILABILITY AND WEBSITE OPERATION

7.1 WEBSITE AVAILABILITY: We do not guarantee that the Website will be uninterrupted, error-free, or available at all times. We may suspend or restrict access to the Website for maintenance, updates, or other operational reasons.

7.2 MAINTENANCE: We may modify, suspend, or discontinue any part of the Website at any time without notice. We are not liable to you for any modification, suspension, or discontinuance.

7.3 LINKS TO THIRD-PARTY WEBSITES: The Website may contain links to websites operated by third parties (including WiMo, DX Engineering, social media platforms, and others). These links are provided for your convenience only. We do not control and are not responsible for the content, accuracy, privacy practices, or availability of third-party websites. You access third-party websites at your own risk.

7.4 NO GUARANTEE OF RESULTS: The Website provides information and Products related to antenna design. We do not guarantee any specific performance outcomes from Products purchased.

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### 8. INTELLECTUAL PROPERTY — WEBSITE CONTENT

8.1 All content on the Website, including text, graphics, logos, images, software, page layouts, and design elements, is owned by or licensed to InnovAntennas Limited and is protected by copyright and other intellectual property laws.

8.2 You may view, browse, and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any Website content without our written permission.

8.3 The intellectual property in our Products (Design Files) is governed by our Design File Licence Agreement and Copyright and Intellectual Property Policy, not by this Section.

8.4 "InnovAntennas", "G0KSC", "LFA", "OP-DES", "OWL", and "BOLPA" are trade names or trade marks of InnovAntennas Limited or Justin Johnson G0KSC. Unauthorised use is prohibited.

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### 9. DISCLAIMERS

9.1 The Website and Products are provided "as is" and "as available". To the maximum extent permitted by law, we exclude all conditions, warranties, representations, and other terms which might otherwise be implied by statute, common law, or the law of equity.

9.2 We do not warrant that:

(a) the Website will meet your specific requirements;

(b) the Website will be secure, error-free, or uninterrupted;

(d) any information on the Website is complete, accurate, or current.

9.3 Professional advice should be sought where appropriate (for example, regarding antenna installation, structural engineering, or planning permissions).

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### 10. LIMITATION OF LIABILITY

10.1 Nothing in these Terms and Conditions excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.

10.2 Subject to Clause 10.1, our total aggregate liability to you arising out of or in connection with these Terms and Conditions or your use of the Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount you have paid us for the specific Product giving rise to the claim.

10.3 We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, loss of business, loss of anticipated savings, loss of data, or any other indirect or consequential loss.

10.4 You acknowledge that the limitations and exclusions in this Clause 10 are reasonable given the nature and price of our Products.

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### 11. INDEMNITY

11.1 You agree to indemnify and hold InnovAntennas Limited harmless from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of or in connection with your breach of Clause 3.3 (Prohibited Conduct), your submission of unlawful content under Clause 3.4, or your violation of any law or third-party rights through your misuse of the Website.

11.2 This indemnity does not apply to the extent that any claim arises from our negligence, breach of these Terms, or any matter for which we are liable to you under applicable law.

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### 12. FORCE MAJEURE

12.1 We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions where the failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, fire, flood, pandemic, government action, internet or telecommunications failure, server outage, or cyber attack.

12.2 If a force majeure event lasts longer than 30 days, either party may terminate the affected order(s) by written notice, and we will refund any payment made for undelivered Products.

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### 13. CONSUMER RIGHTS

13.1 If you are a consumer, nothing in these Terms and Conditions affects your statutory rights under UK law, including under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

13.2 If you are located outside the UK, you may have additional or different consumer rights under the mandatory laws of your country of residence, including under Directive (EU) 2019/770 of the European Parliament and of the Council. Nothing in these Terms overrides those rights.

13.3 For information about cancellation, returns, and refunds, see our Returns and Refunds Policy.

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### 14. ALTERNATIVE DISPUTE RESOLUTION (ADR)

14.1 We are committed to resolving disputes with our customers fairly and promptly. If you have a complaint, please contact us first via our contact page.

14.2 We are not currently registered with an Alternative Dispute Resolution (ADR) provider. Under the Consumer ADR Regulations 2015, we are required to inform you that we will not use ADR for the resolution of disputes with consumers.

14.3 If you are not satisfied with our response to a complaint, you may refer the matter to:

(a) In the UK: Citizens Advice consumer service on 0808 223 1133 (they will refer to Trading Standards if appropriate).

(b) In the EU: Your local European Consumer Centre at https://www.eccnet.eu.

14.4 You also have the right to take legal action. The small claims track of the County Court in England and Wales may be appropriate for claims under £10,000.

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### 15. GOVERNING LAW AND JURISDICTION

15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales.

15.2 The parties agree that the courts of England and Wales shall have jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions.

15.3 This Clause 15 is subject to the mandatory provisions of any applicable consumer protection law that provides otherwise, including Article 17 to 19 of Regulation (EU) No 1215/2012 (Brussels I recast) for consumers domiciled in a Member State, who may bring proceedings in the courts of the country in which they are domiciled.

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### 16. CHANGES TO THESE TERMS

16.1 We may update these Terms and Conditions from time to time. Any changes will be published on the Website with an updated version number and date.

16.2 Changes will apply prospectively only. The version in force at the time of your use or purchase governs your relationship with us.

16.3 We will use commercially reasonable efforts to notify Account holders of material changes by email.

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### 17. CONTACT US

17.1 If you have any questions about these Terms and Conditions, please use our contact page at https://www.innovantennas.com/contact.

InnovAntennas Limited

Company No. 07486266

ICO Registration No. ZC004730

VAT Registration No. 105 0236 72

Registered office: Marix House, Lionel Road, Canvey Island, Essex SS8 9DE

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### 18. SEVERANCE

18.1 If any provision of these Terms and Conditions is held by a court or tribunal to be invalid, illegal, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if it cannot be so modified, it shall be deemed deleted. The remaining provisions shall remain in full force and effect.

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### 19. ENTIRE AGREEMENT

19.1 These Terms and Conditions, together with the documents referred to within them (Design File Licence Agreement, Privacy Policy, Cookie Policy, Returns and Refunds Policy, and Copyright and Intellectual Property Policy), constitute the entire agreement between you and InnovAntennas Limited in relation to your use of the Website.

19.2 Each party acknowledges that it has not relied on any statement, representation, or warranty made by the other party that is not set out in these Terms and Conditions or the documents referred to within them.

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